User Guide
Everything you need to set up, connect and get the most out of COUNTai during the beta — from pairing your Apple Watch to writing prompts that get great answers.
What each beta participant will need
COUNTai's movement tracking pairs an iPhone with an Apple Watch. Have these ready before your first sprint.
Minimum technology requirements
iPhone
- Model
- iPhone 6s, iPhone SE (1st generation), and later
- iOS version
- iOS 15.6 or later
Apple Watch
- Model
- Apple Watch Series 3 and later
- watchOS version
- watchOS 8.7 or later
iPhone settings
To maximize the synergy between your iPhone and Apple Watch, follow these optimized settings and best practices.
- Bluetooth & Wi-FiEnable Bluetooth for seamless communication between devices. Turn on Wi-Fi — especially for Apple Watch models with Wi-Fi capability — to maintain connectivity beyond Bluetooth range.
- Apple Watch appUse the Watch app on your iPhone to pair, sync, and customize your Apple Watch settings, apps, and notifications.
- iCloud syncingEnable iCloud syncing to synchronize data like fitness records across devices.
- Regular software updatesiPhone: Settings → General → Software Update. Apple Watch: open the Watch app on iPhone, then General → Software Update.
- Location & motion settingsEnable Motion & Fitness tracking via Settings → Privacy → Motion & Fitness on both devices to ensure accurate tracking of movement and exercise.
- Background App RefreshEnable this feature for key apps like Health and Apple Watch to keep data updated in real time.
Apple Watch settings
- Heart rate monitoringEnsure this feature is active for accurate tracking during workouts.
- CalibrationCalibrate your Apple Watch by walking or running outdoors for 20 minutes to improve the accuracy of distance, pace, and calorie tracking.
- Workout goalsSet specific goals — time, distance, calories, or active minutes — for targeted tracking.
- Auto-PauseEnable Auto-Pause for activities like outdoor runs or strength training to pause tracking during breaks.
- Wi-Fi & cellular settingsConfigure these in the Watch app on your iPhone. If your Apple Watch has cellular capabilities, ensure it's connected for seamless usage without your iPhone.
General workout modes for the Apple Watch
The Apple Watch allows you to track various types of workouts. Below are the most useful modes for the beta.
Outdoor Walk / Run
Tracks distance, pace, and elevation for outdoor activities.
Indoor Walk / Run
Tracks steps and distance without GPS — great for treadmills.
Functional Strength Training
Tracks heart rate and calories during weightlifting or bodyweight exercises.
Other (Custom Workouts)
Flexible for any activity; name and save custom workouts for future use.
Most common bugs encountered
This is a beta — you'll occasionally hit rough edges. Here's what to do when you meet the usual suspects.
White screen appears without any action
The screen goes white and becomes unresponsive.
Fix: go to the main menu and tap "New Chat" to open another session and continue working.
Slow data loading on startup
Data takes too long to load when the application starts.
Fix: treat this like starting a car — let the system idle for a couple of minutes to allow all necessary data to load.
Data not loading from Apple Watch
Data fails to sync or load from the Apple Watch.
Fix: refer to the technology documentation for detailed steps.
AI prompt issues
You don't receive the desired output due to poorly structured prompts.
Fix: use prompt engineering to optimize your inputs for better AI responses — see the section below.
Best practices for asking COUNTai questions
Keep it clear and direct
Be specific, but not overloaded
Refine as you go
Use timeframes for context
Ask for recommendations
Sample queries for each section of COUNTai
My Health Story — health reports
> Analyze the PDF I recently received from my doctor in My Health Story and identify any concerns related to my vitamin levels.Journal — daily tasks
> Summarize my daily activities from last week in the Journal and suggest one improvement for my sleep schedule.Apple Health data — steps, HRV and balance
> Compare my step count and balance data from the last two weeks and highlight whether my new exercise routine has improved my stability and activity.Scientific literature
> Find recent articles on the effects of mindfulness exercises on improving focus in teenagers with autism.Weather and air quality
> Check today's weather and air quality and recommend the best time for me to go for a morning walk.Supplement tracking
> Review my supplement intake from last week and let me know if there are any gaps I should address.